Last updated: June 3, 2026

Fyner operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Fyner is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. Please read this policy carefully. By accessing our Services, you acknowledge the practices described herein.

1. Personal Information We Collect

We collect or process the following categories of personal information depending on how you interact with our storefront:

• Contact Details: Your name, billing address, shipping address, phone number, and email address.
• Financial Information: Credit card, debit card, or other payment method details processed through secure, PCI-compliant payment gateways.
• Account Information: Your username, encrypted password, security questions, and saved shopping preferences.
• Transaction History: Detailed logs of items you view, add to your cart, add to your wishlist, purchase, return, or cancel.
• Customer Support Communications: Any information you choose to include when reaching out to our support channels.
• Technical Tracking Data: Your IP address, device type, browser settings, operating system, and data collected via cookies regarding your navigation patterns on our site.

2. How We Use Your Personal Information

In accordance with Canadian consumer privacy frameworks, we only use your information for clear, legitimate commercial purposes:

• Service Delivery & Contract Fulfillment: To process payments, arrange shipping, facilitate returns/exchanges, and manage your account.
• Marketing & Tailored Ads: To update you on new collections or promotions via email or targeted online advertising (subject to your consent preferences).
• Security & Fraud Prevention: To screen orders for potential risk or fraudulent activity and ensure a secure checkout environment.
• Legal Compliance: To satisfy tax obligations, corporate record-keeping, or respond to valid legal requests from law enforcement agencies.

3. International Data Transfers & Third-Party Disclosures

We do not sell your personal information. However, we do disclose data to vital service providers who help us run our store, such as Shopify (our hosting platform), payment processors, and shipping carriers.

4. Your Rights and Choices

Depending on your province of residence (including Ontario, British Columbia, Alberta, and Quebec), you have specific statutory rights regarding your personal information:

• Right to Access/Know: You may request a clear record of what personal data we hold about you.
• Right to Rectification: You have the right to request immediate correction of inaccurate or incomplete data.
• Right to Deletion/De-indexing: You may ask us to erase or stop displaying your personal data under certain conditions.
• Consent Withdrawal: You can opt out of commercial newsletters or personalized marketing cookies at any time by clicking "unsubscribe" or adjusting your browser cookie preferences.

5. Security and Data Retention

While no web infrastructure can guarantee absolute "perfect security," we apply rigorous technical and organizational safeguards (including SSL and AES-256 encryption) to protect your transaction details. We only store your personal data for as long as required to maintain your active account, fulfill business transactions, or comply with mandatory Canadian tax and corporate accounting regulations.

6. Children's Data

Our Services are directed to adults and are not intended for children. We do not knowingly collect information from individuals under the age of majority in their respective province or territory. If a parent or guardian discovers that a minor has provided data, please contact our Privacy Officer below for immediate erasure.

7. Complaints & Regulatory Appeals

If you are unsatisfied with how we handle your privacy inquiries, you have the right to lodge a formal complaint with your local regulatory body. For federal matters, you can contact the Office of the Privacy Commissioner of Canada (OPC). Residents of Quebec may contact the Commission d'accès à l'information (CAI).